Note: In some cases, depending on the payment method used to fund your account, you may be asked for one or a combination of the aforementioned documents, or additional documents not included in the list above.

Notarized documentation: Your documents will need to be authenticated by an appropriate qualified Notary/Solicitor and signed and stamped as proof of legitimacy.

If you provide a credit card statement please ensure that you blank out the eight middle numbers of the credit card.

It should be a recent document showing your full name and address as registered on your account with us. Proof of address: This may be submitted in the form of a utility bill or a credit card statement.For security purposes block the middle eight numbers on the front of the card copy and the 3 digit security code at the back of the card copy. Please ensure that all details are clearly legible to enable prompt and accurate verification. Credit/Debit Cards: A copy of the front and back of the credit/debit card(s) used to fund your account.Please ensure that your name, photograph and signature are visible on the document. Specifically it is the photograph page of the ID that we require for our verification checks. This photographic ID can be in the form of a copy of a Passport, Drivers License or National ID card. Photographic ID: A copy of a current photographic ID is required for your first withdrawal request.This validation process is to prevent potential online fraud. The withdrawal policy dictates that members may be required to verify their identity before a cash withdrawal can be made from their account.

However, should you win a jackpot prize (by way of example only on casino slots games, video slots, video poker or any other jackpot game or machine) such jackpot winnings may be awarded to you in up to 24 monthly instalments if so decided by us at our sole discretion.

With regard to all your winnings in relation to roulette, blackjack, video slots or any other casino game greater than £/€/$/30,000, we reserve the right to elect that such amount may be withdrawn in limited installments of up to £/€/$/30,000 (as applicable to your bankroll) or the USD equivalent if your bankroll is in a different currency, per calendar month. As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible.

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